Frequently Asked Questions

Fund54 is a fundraising workspace for startups and investors. It provides structured startup profiles, permissioned data rooms, verified metrics, investor CRM, and pipeline management -- all in one place. Think of it as the operating system for fundraising.

No. Fund54 is software infrastructure for fundraising workflows. It is not a marketplace, a broker-dealer, or a securities platform. We do not facilitate transactions, provide investment advice, or take fees on deals. Founders and investors use Fund54 to organize and manage their own fundraising processes.

Fund54 is built for two audiences: startup founders who are raising capital and need a professional way to organize their fundraise, and investors (VCs, angels, family offices) who want to discover and evaluate startups efficiently. Both sides get purpose-built tools.

After signing up and choosing the founder role, you'll be guided to create your startup profile. Fill in your company details, sector, stage, team size, and key highlights. The profile completeness indicator shows you what's missing. A complete profile is more likely to attract investor attention.

Self-reported metrics are numbers you enter manually. Verified metrics are connected to a data source (like Stripe or a CSV export from your accounting software) and carry a trust badge that investors can see. Verified metrics significantly increase your credibility with investors.

The update composer lets you write structured updates with sections for KPIs, product progress, customer wins, challenges, hiring, and asks. You can save drafts and send when ready. Updates are stored in Fund54 so you have a complete history of your investor communications.

Only people you explicitly grant access to. Data rooms are private by default. You control who can view your documents and can revoke access at any time. Every file view is logged so you have full visibility into who accessed what and when.

Yes. Investors can browse and filter public startup profiles by stage, sector, geography, and metrics. You can save startups, take notes, add them to your pipeline, and request introductions. Detailed data rooms and verified metrics require explicit founder permission.

The pipeline is a Kanban board where you track startups through your evaluation stages: Discovered, Reviewing, Contacted, In Diligence, Term Sheet, and Committed. You can add notes, assign team members, and set next steps for each deal.

Yes, on the Firm plan. You can invite up to 10 team members with different roles (Partner, Analyst, Viewer). Shared pipelines, notes, and diligence checklists keep your entire team aligned on deal evaluation.

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We use Postgres Row-Level Security to ensure users can only access their own data. Data room files are served through time-limited signed URLs. All access is logged for audit purposes.

No. We never sell, share, or monetize your data. We do not use third-party analytics, tracking pixels, or ad networks. Fund54 makes money from subscriptions, not your data.

Yes, there is a free tier for both founders and investors. The free plan includes a startup profile, basic data room, self-reported metrics, and a limited CRM. Paid plans unlock unlimited data rooms, verified metrics, investor updates, and more.

Yes, on the Team (founders) or Firm (investors) plan. Team members get role-based permissions so you can control who can edit the profile, manage the data room, send investor updates, or manage the pipeline.

You can cancel anytime from your account settings. Your workspace will remain active until the end of the current billing period. After that, it will revert to the free plan. Your data is never deleted -- you can upgrade again at any time to regain full access.

Yes. Startups from partner accelerators (Y Combinator, Techstars, 500 Global, Flat6Labs, Norrsken) receive 50% off their first year. Contact us with your accelerator confirmation to claim the discount.