Privacy Policy

1. Introduction

Fund54 ("we," "us," or "our") operates the Fund54 platform, a software-as-a-service product that helps startups manage fundraising workflows and investors manage deal flow. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, platform, and related services (collectively, the "Service").

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

• Account information: name, email address, password, and role (founder or investor) when you register.
• Profile information: company name, job title, bio, social links, and profile photos.
• Startup and investor data: financial metrics, pitch decks, cap tables, deal pipeline details, notes, and other business information you enter into the platform.
• Data room content: documents, files, and materials you upload to data rooms.
• Payment information: billing details provided when you subscribe to a paid plan. Payment card information is collected and processed directly by our payment processor, Stripe, and is never stored on our servers.
• Communications: messages you send through the platform, support requests, and feedback you provide.

2.2 Information Collected Automatically

• Usage data: pages viewed, features used, actions taken, timestamps, and interaction patterns.
• Device information: IP address, browser type and version, operating system, and device identifiers.
• Cookies and similar technologies: we use cookies for authentication, session management, and analytics. See Section 7 for more details.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service.
• Process transactions and manage your subscription through Stripe.
• Send transactional emails, including account verification, password resets, subscription confirmations, investor update notifications, and data room access invitations.
• Provide customer support and respond to your inquiries.
• Monitor and analyze usage trends to improve user experience.
• Detect, prevent, and address technical issues, fraud, or security threats.
• Enforce our Terms of Service and comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: we share data with third-party providers that help us operate the Service, including Supabase (database hosting and authentication), Stripe (payment processing), and email delivery services. These providers are contractually obligated to use your data only to provide services to us.
• Other users: profile information you make public, startup profiles, and data rooms you share are visible to the users you grant access to. Investor activity within data rooms (such as document views) may be visible to the startup that owns the data room.
• Team members: if you are part of a team account, your activity and data may be visible to other members of your team based on role permissions.
• Legal requirements: we may disclose your information if required by law, regulation, legal process, or governmental request.
• Business transfers: in connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

5. Data Storage and Security

Your data is stored using Supabase, which provides managed database hosting with encryption at rest and in transit. Data room documents are stored in secure, access-controlled cloud storage with encryption.

We implement industry-standard security measures including HTTPS encryption, secure authentication tokens, role-based access controls, and regular security audits. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will delete or anonymize your personal information within 30 days, unless we are required to retain it for legal or regulatory purposes. Data room content is deleted when the data room owner deletes it or when the associated account is deleted.

7. Cookies

We use the following types of cookies:

• Essential cookies: required for authentication, session management, and security. These cannot be disabled.
• Analytics cookies: help us understand how visitors interact with the Service so we can improve it. You may opt out of analytics cookies through your browser settings.

We do not use advertising or tracking cookies. We do not participate in third-party ad networks.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: request a copy of the personal information we hold about you.
• Correction: request correction of inaccurate or incomplete information.
• Deletion: request deletion of your personal information, subject to certain exceptions.
• Portability: request a machine-readable copy of your data.
• Objection: object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at privacy@fund54.com. We will respond to your request within 30 days.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

10. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the effective date. Your continued use of the Service after such changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@fund54.com.